Who This Page Is For
This page is for every 1qqq bd player in Bangladesh, whether you are a casual weekend bettor or someone who plays daily. Gambling is a form of paid entertainment. Like any activity that involves money, it can get out of hand if you are not paying attention.
At 1qqq bd we do not want to push you to spend beyond what you are comfortable losing. The tools below are built into your account. You do not need to contact anyone to use most of them — just log in, go to your account settings, and apply the limit or break you need.
Quick rule of thumb: Only deposit money you can afford to lose. Treat each session like a cinema ticket — the entertainment has a price. The minimum deposit at 1qqq bd is ৳150, which makes it easy to set a small, controlled budget.
Signs That Play May Be Becoming a Problem
Most players never develop a problem. But if you notice any of the following patterns in yourself, it is worth pausing and using one of the tools below.
- You are chasing losses — betting more to win back what you already lost.
- You feel anxious or irritable when you are not playing.
- You have used money meant for rent, groceries, or bKash transfers to fund a deposit.
- You have lied to friends or family about how much you play or spend.
- You continue playing even after telling yourself you will stop.
- You feel that one more session will fix your finances.
If two or more of those points feel familiar, do not wait. Set a limit or take a break now. The steps for each option are below.
Your Account Tools
Log in to your 1qqq bd account and navigate to My Account → Responsible Gaming to access the following controls.
| Tool | What It Does | Takes Effect |
|---|---|---|
| Deposit Limit | Caps the total amount you can deposit per day, week, or month via bKash, Nagad, Rocket, or Upay. | Immediately when lowered; 24-hour delay when raised. |
| Wager Limit | Sets the maximum total bet amount you can place within a chosen period. | Immediately when lowered; 24-hour delay when raised. |
| Loss Limit | Locks your account from further bets once net losses hit your chosen ceiling in that period. | Immediately when lowered; 24-hour delay when raised. |
| Session Timer | Shows an on-screen reminder after a time period you choose (e.g., 60 minutes). You decide whether to log out. | Active from your next login. |
| Cooling-Off Period | Temporarily suspends your account for 24 hours, 7 days, or 30 days. You cannot reverse this early. | Immediately. Cannot be shortened. |
| Self-Exclusion | Closes your account for a minimum of 6 months. Marketing emails stop immediately. Requires a support request. | Within 24 hours of your request. |
All limit reductions take effect straight away. Increases have a mandatory 24-hour review window so that a moment of frustration does not accidentally undo a protection you set up deliberately.
How to Request Self-Exclusion
Self-exclusion is for players who want to stop completely for an extended period. Here is the process step by step.
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1
Contact Live Chat or Email
Start a live chat session or send a message to [email protected] with the subject line "Self-Exclusion Request". Include your registered mobile number and the duration you need (minimum 6 months).
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2
Confirm Your Identity
The support team will ask you to confirm one piece of identifying information linked to your account. This is to prevent accidental exclusions triggered by third parties.
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3
Account Is Suspended
Your account will be closed within 24 hours. Any pending bonus funds are forfeited. Withdrawals of real-money balances above ৳1,000 can still be processed — contact support within 48 hours to request them.
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4
No Marketing During Exclusion
All promotional messages via SMS and email are stopped immediately. If you receive any marketing after your exclusion is active, report it to support — that is an error we will fix within 24 hours.
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5
Returning After the Period Ends
Once the exclusion period has fully elapsed, you may contact support to request reactivation. There is a 7-day reflection period before reactivation completes. This is intentional — it is not a bug.
Age Verification at 1qqq bd
You must be aged 18 or above to register and play at 1qqq bd. This is a strict rule with no exceptions. When you sign up, you confirm this by checking the age-verification box during registration.
At the KYC stage — which is required before your first withdrawal — you will need to upload one of the following documents:
- National ID Card (NID)
- Passport
- Driving Licence
Our KYC team reviews documents within 12 hours. If a document shows the account holder is under 18, the account is closed and all deposits are refunded. No winnings are paid out for accounts found to be underage.
Protecting Minors
If you share a device or mobile phone with younger family members, please take these practical steps to prevent underage access.
- Log out of your 1qqq bd account after every session, especially on shared phones.
- Do not save your password in a browser or password manager on shared devices.
- If you use the 1qqq bd app, enable your phone's screen lock or app-lock feature.
- Do not share your account credentials — your account is personal and non-transferable.
- If you suspect a minor has accessed a gambling site, contact the site directly and also speak to your mobile network provider about parental control filters.
Parents in Bangladesh can contact their internet service provider or use Google Family Link (Android) to block gambling-related URLs on shared devices. This is a free parental control tool that works independently of any casino platform.
Frequently Asked Questions
Can I lower my deposit limit immediately?
What happens to my bKash balance if I self-exclude?
Can I reopen my account during a cooling-off period?
Will my bonus expire if I take a cooling-off break?
Does 1qqq bd verify age at registration or later?
How do I report a problem with marketing emails after self-exclusion?
Get Help or Contact Us
If you need to set a limit, start a cooling-off period, or request full self-exclusion, the fastest route is our 24/7 live chat. For written records, email works just as well.
18+ · Play Responsibly. Gambling involves financial risk. Only play with money you can afford to lose. If gambling stops being fun, please use the tools on this page or reach out to our support team.